The Man in Seat 11A


Man in 11AHe was a large man, the man in seat 11A. Large enough to to require that the armrest between the seats be raised in order for him to fit comfortably in his seat on the Southwest Airlines flight.

I am an actor…part of my job is to observe people. It’s something we do as a part of our craft. Observing people is one of the tools we use in creating new characters. Sometimes I do this intentionally and other times…like this one, the opportunity just falls into your lap…so to speak.

My lap tends to feel rather cramped on airlines so I like to take advantage of my A-List status on Southwest Airlines – which allows me to board in the first group. (No assigned seats on Southwest, so getting on early is essential if you hope to have an aisle or a window seat.) I head to the middle of the plane to hopefully snag the aisle seat in the exit row, which has extra leg room. In this case seat 11C is my destination.

I’m in luck as I arrive at row 11 and 11C is available. The man in 11A – the window seat – is already occupied and settled in. The flight attendant announces that this will be a full flight and every seat will be taken. This flight will have a number of “larger people” on board as a college football team has booked about half of the seats. However, the man in 11A is clearly not one of the team, being older and, let’s just say he didn’t have the physique to match the rest of the team.

The first occupant of the middle seat, 11B, is a middle-aged man, and has a look of all business. At first he seems happy to have scored a seat with extra legroom. Then he sits and the look on his face changes as he realizes that the armrest is missing between the seats, forcing body contact between him and the man in 11A. He almost immediately pops up and looks to the back of the plane. Without a word he grabs his bag and squeezes out to move to another seat.

The man in seat 11A seems oblivious to this as he is focused on his iPad. In fact he has not engaged anyone since I have arrived in row 11, looking at the screen the whole time.

The second occupant of seat 11B is a younger man. He also has the look of a business man, although less traditional than the first occupant and thankfully he is skinny, not built like one of the football players, and should be a better fit in the space between me and the man in 11A. However, it doesn’t take long for him to also realize that this seat is going to be less comfortable than he imagined; he fidgets and squirms and he too begins to look back, a bit frantic even, to see if there is another seat. But it appears he is out of luck. All the seats are taken and the flight attendants are starting their routine announcements in preparation for departure.

The flight attendant is required to ask all the occupants of an exit row if they are willing to help and if necessary open the exit door in case of an emergency. I am surprised and amused when 11B says no, he is not willing and will need to be reseated. I see the slightest bit of an incredulous smirk on the face of the man in 11A.

Now what has been an interesting observation taking place in row 11, suddenly becomes public as the flight attendant has to make announcements over the PA looking for a volunteer to replace the man in 11B.

It takes several announcements with no takers before finally a hand shoots up from the front of the plane. The man in 11B quickly gathers his stuff as if he can’t get out of there fast enough. A few seconds later an attractive woman makes her way down the aisle to replace him. I hear the first words from the man in the seat 11A, “Alright!–that’s much better” as the woman finds her way to the seat between us…it was almost as if he had planned it…and I got the feeling that this is not the first time he has experienced this dilemma.

The woman in seat 11B is outgoing. As she gets into her seat she says, “Oh, I get to sit next to “Ralph Lauren,” referring to me. Well that certainly made my day. She immediately engages 11A in conversation. And we are off.

It doesn’t take long for 11B to raise the question, “So what was the deal with the other guy who was sitting here?”

11A replies, “I guess he didn’t want to sit next to me. You’re the third person to have that seat.”

“That’s ridiculous!” says the woman in 11B.

11A and 11B hit it off well and converse while I turn to my iPad and headphones to watch a video. A short time later I unplug and the question is asked by 11B, “What football team is this anyway?”

I happened to have observed their logos and tell them the name of the college.

11A is connected to wifi on his iPad. A few seconds later they have the football team’s webpage up on the screen. Guess who the first occupant of 11B was? The coach of the football team.

The woman in 11B says, “Let’s see if we can find out who that other guy was that I replaced in this seat.”

Anonymous no more.

Observations

So as for my acting lessons:

  • From the first two occupants in seat 11B I observed different ways to “squeeze” out of an uncomfortable situation.
  • From the third occupant of 11B I observed how to make the best of an awkward situation and how being just a little outgoing can put people at ease.
  • From the man in 11A I observed ways to appear oblivious when in reality you are very much aware. I also observed self-control when those around you are being insensitive, while trying to appear that they are not.
  • From the man in 11C I observed that you don’t have to worry about getting stuck in the middle seat if you are A-List. And that being told you look life Ralph Lauren, can go to your head if you let it.

Interesting observations to say the least. I am left to ponder what I would have done, if I had happened to be one of the first occupants of 11B. Of course I could have offered to take 11B right from the start and solved the problem…but…but I was A-List.

Somebody ought to write a script…

Do Not Avoid Eye Contact!

airliner-cramped-0809I‘m a pretty seasoned traveler, and for domestic airline travel I am a big fan of Southwest Airlines…most of the time. Lately it is pretty rare to get on a SWA flight that does not have every seat booked. And like most airlines, they are moving the rows closer together and making the seats smaller. Air travel is a truly uncomfortable experience. For the uninitiated, SWA does not assign seats so it’s first-come first-served when you get on board. There is no “First Class,” however you can earn or pay your way to “A-List” status which allows you to be among the first 60 on the plane and have first choice of the seats. I am one of the “elite” as I fly enough to have earned A-List status and my preference of an aisle seat is always waiting for me. The exit rows (more leg room) and aisle and window seats go first. The last to board get the dreaded middle seat. You always know that the flight will be a full one long before the plane is full because the flight attendants will begin urging the people to fill the middle seats. One of their favorite lines is “do not avoid eye contact.”

Eye contact! It’s not something most of us consciously think about. The boarding process is a great lesson in non-verbal communication—like putting it under a microscope. We are sitting there looking at our books or hand-held devices, or eating our sandwiches. We are sending out all kinds of non-verbal signals that scream, “do NOT sit in this empty seat next to me!” We sprawl over into the middle seat; place our coats on it to make it look like it is already taken. Put in those earphones so we can’t hear the unavoidable question, “is this seat taken?” A few people (not me, of course) have been known to cough and blow their noses loudly to dissuade others from considering the seat. Then the announcement comes, “do not avoid eye contact.”

That’s the game-changer. Now we know someone WILL be sitting in that middle seat. We might have a bit of power however,  because we just might be able to control WHO will sit in that middle seat and occupy our space for the next 2 hours. The implication is that if we make eye contact, the person contacted will assume we want them to sit beside us!

You begin to scan the bodies in the aisle—you want somebody pleasant to sit next to you. It’s like Goldilocks and the Three Bears. You don’t want someone too big, too loud, or too perfumed. You want somebody “just right!” You scan bodies avoiding the face until you spy just the right size person then you risk a look up to the face and the chance for eye contact. I typically want a female in that center seat, not for any salacious reasons, but simply put, they tend to not hog the armrest like a man does. I make eye contact, if I like what I see I will add a smile and hope for the best. Sometimes it works. But often I get the big guy whose one leg equals the two of mine. What you have to remember is that this game goes both ways, the person in the aisle is looking for just the right people to be wedged between for the next 2 hours. “Oh that guy has skinny legs, I’ll sit there.”

I pleasantly stand to let him in as I cough and blow my nose loudly.  (You did remember that I am an actor right?)

It is an interesting lesson in human nature. Something we actors are supposed to know something about. We observe people as a way to make ourselves more believable on stage. It occurs to me that something similar to “Do not avoid eye contact” should be happening in our churches every week as well. In some churches I see people giving off similar signals to the people in the pews each week. Many of us have our favorite places to sit, favorite people to talk to and routines that are comfortable. We often don’t stop to think that some of the people who are coming to the church are just like the last to board a SWA flight. They are looking for a place to fit in. We don’t usually want to admit it but we are saying all kinds of things to them without saying a word.

We need to come to church, and indeed to life in general, with our eyes wide open!

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